Flexz Privacy Policy

Last Updated: 25 March 2025 | We may update this policy at any time

1. Data We Don't Collect

We want to be absolutely clear about what we don't collect:

  • We never collect your personal email addresses
  • We don't store your IP addresses (these are handled by security providers)
  • We don't access or store your private messages
  • We don't collect any financial information

The only identifiers we store are Discord's server and user IDs, which are necessary for basic bot functionality.

2. Data Security

Your data security is our priority:

  • All data is encrypted in transit using industry-standard protocols
  • We implement strict access controls for any stored information
  • Regular security audits are conducted to maintain protection
  • We only work with reputable, secure third-party providers

Data Removal Requests

We retain data only as long as necessary for bot operation. If you want your data removed:

  • Contact us via Discord to request user data deletion
  • We will process all valid requests within 14 days

3. Children's Privacy

FLEXZ complies with Discord's age requirements:

  • We do not knowingly collect data from users under 13
  • Users between 13-18 should have parental consent
  • We don't create or market to child-specific audiences

If you believe we have inadvertently collected information from a minor, please contact us immediately through our support channels.

4. Third-Party Services

We rely on these essential services:

  • Google Analytics: Helps us understand usage patterns (anonymous data only)
  • Cloudflare: Provides security and performance infrastructure
  • Discord: The platform through which our bot operates

These services have their own privacy policies which we recommend reviewing.

5. Policy Changes

We may update this privacy policy:

  • Changes will be posted on this page with updated dates
  • Significant changes will be announced in our Discord server
  • Continued use after changes constitutes acceptance

We encourage you to periodically review this policy for updates.

6. Contact Us

For privacy concerns or data requests:

  • Join our Discord Support Server

We typically respond to privacy inquiries within 48 hours.